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Due to covid-19 regulations please expect a delay on returns & exchanges, we are processing everything as quickly and safely as possible. For health and safety, we are quarantining packages returned to us for 24 hours. If you have any further questions, don't hesitate to E-Mail us at Sales@KeraPets.co.uk
To avoid frustration with your order we recommend selecting tracked postage at checkout, so that you may know where your order is during transit.
Many thanks for your patience and understanding,